Shipping & Return Policies

Returns & exchanges

If you have any problems please let me know either through this site or e-mailing me at info@blacksunshineiow.com

I can only offer refunds on faulty items.

No refunds given on synthetic dreads due to health and safety reasons.
If you wish to see more photographs of the dread set just let me know.

Shipping policies

All items will be posted first class via Royal Mail.
If you would like to upgrade to tracked / signed for postage please select this option upgrade on your chosen listing.
Please note for orders outside of the UK they may take up to 28 days to get to you.

If you would like your item within a specific time frame please feel free to message me to choose a different postage option.

I am not responsible for any items that go missing in the post.

For orders outside of the EU - I mark all packages as a 'gift'. But if for some reason custom charges are incurred it is not my responsibility.

Additional policies

Colours of products may vary slightly than shown due to different monitor colour settings.

For a full head of synthetic dreads you will typically need 35-45 double ended or 45-70 single ended dreads, but this can depend on the thickness of your own hair and the dread themselves.

Please note that I do live in a household with cats, although they do not go into my dread making / supplies room.